Special Features

Store Hours

Summer Hours (Apr – Aug)
Monday, Wednesday, Friday
9:00 – 5:00
Tuesday, Thursday*
9:00 – 6:00
Saturday
9:00 – 2:00
(*May – July)  

Winter Hours (Sept – Mar)
Monday – Friday
9:00 – 5:00

Testimonials

Testimonial from Bev and Cliff Hanlon

A few years ago we purchased from you a number of pieces from the Ebel Avignon furniture collection.  This furniture still looks new and we are still very pleased with this purchase and the service we’ve received from National Pools.

Testimonial from Jan & Julie Sessor
Customer for over 6 years

In working with National Pools for over six years on numerous projects, our expectations have always been far exceeded in terms of superior customer service, quality of product and most of all, service after the sale.  The staff is knowledgeable and has added valuable expertise in designing the ultimate outdoor living spaces for our home.  By expanding our home beyond its walls with outdoor living spaces and an outdoor kitchen area, we spend more quality family time outside.

Most of all, thanks for our award winning hot tub and outdoor kitchen area. When everyone else said it was impossible to get a hot tub in our desired location, National Pools accepted the challenge and provided a solution with fabulous results.  If customers are looking for quality products that withstand the test of time, we highly recommend their first stop be to National Pools.  Once they experience the family friendly and customer intimate atmosphere, we guarantee it will be their only stop in the future.

Testimonial from Allen Dressler
City Manager, Parks & Recreation Director, City of Covington

National Pools did the design and construction of our new pool in 2007.  Their design is very user-friendly with the zero-entry and mushroom fountain and the quality of the workmanship is like no other.  Our patrons are very pleased.  They offer great service every year to our pool with spring openings and fall closings.  Their services are very professional and second to none.  They supply and deliver our chemicals to us every year, which is an awesome service they offer.  National Pools is always very professional with the assistance of any questions I may call with.  The staff there deserves an A+.  It is an excellent group of people to work with and I would highly recommend them to anyone! 

Testimonial from Ruth Yagle
Customer for over 25 years

National Pools built our pool around 25 years ago.  Over all these years whenever we called with questions or for service they responded immediately.  The staff is friendly and always willing to help.  Dealing with National Pools over all these years has been wonderful for us – they are the best! 

Testimonial from Christine Miles
Aquatic Director, HHHunt Property Management, Inc.
Customer for over 30 years

The company I work with has been doing business with National Pools for many, many years but I personally have dealt with National Pools for almost three years now. I can not begin to tell you how much I appreciate the folks who work at National: when I call, they are always ready (and able) to answer my questions; they remember my name and they often times remember schematics for all of the seven pools I work with!! They are up to date on industry practices and are excellent at helping to problem solve. In just the past three years, we have had problems at our facilities that run the gamut of pool issues and each time, National was able to come up with a plan that was both practical and economical. I really enjoy the customer service-there is always a smile or a laugh to be had when I come by the store-and it makes my job so much easier to know that there is a whole team of aquatic experts, ready and willing to help me through the season (no matter how long that season may last J). Thank you all so much!!

Testimonial from Bill Laub
Customer since 1985

It's my pleasure to recommend National Pools for all of your pool needs.  They built my indoor pool in 1985 and have done any repairs ever since without any complaints.

Testimonial from Janet Riddlebarger
VP, Property Management, HHHunt Property Management, Inc.
Past Chair, BBB, Serving Western VA
Customer for over 30 years

HHHunt, which was formed in 1966, is a diversified real estate developer with homes and apartments located throughout the Mid-Atlantic States.  Our company has been doing business with National Pools since the mid- 1970's.  HHHunt’s relationship with National Pools includes pool construction, repairs and rehab, pool chemicals and supplies, pool and patio furniture, and guidance with respect to operations.  There is one reason that we choose National Pools first – service.  They are responsive to our questions and concerns; they go above and beyond the call of duty to help us solve problems; they are always pleasant and professional; and they ALWAYS put our long-term interests first. There is quality in everything they do, from service repairs to pool construction.  National Pools is recognized as one of the most ethical firms in Virginia; and it was a privilege to nominate National’s owner, Winky Vaughan as a member of the Board of Directors for the Better Business Bureau in Western Virginia for 2010.  I will continue to recommend National Pools to anyone who values quality, service and commitment in a business partner. 

Testimonial from Melody Williams
Executive VP, Roanoke Regional Home Builders Association, Inc.
Customer for over 15 years

I have been a very satisfied National Pools' customer for at least 15 years. During my numerous visits, the experienced and professional NP team has always been courteous, helpful, and resourceful. Our family's in-ground pool is in an environment that, unfortunately, encourages the growth of algae. The NP team readily helped us to create a regime that has greatly minimized the challenge.

Testimonial from Peter Lewis
President, Apple Ridge Farm
Customer since 2007

From Design, Construction, and pool maintenance the National Pool’s Family has been great to work with.  National Pools built our pool in 2007.   They are always responsive and available to assist in an emergency or on routine matters. They executed a stunning design, which includes a waterfall and a ceramic red apple on the pool bottom to match our logo. They were also very sensitive to our budgetary constraints. I would recommend them to anyone without reservation!