Our Retail Store

National Pools of Roanoke, VA

Store Hours

Summer Hours (Apr – Sept)
Monday, Wednesday, Friday
9:00 – 5:00
Tuesday, Thursday*
9:00 – 6:00
9:00 – 2:00
(*May – August)  

Winter Hours (Oct – Mar)
Monday – Friday
9:00 – 5:00

Pool & Spa Safety Tips

Tips for Safe, Healthy Pool & Spa Use

Tips for Safe, Healthy Pool & Spa UseYour Pool/Spa will give you years of enjoyment.  Like any water recreation, there are certain precautions, which must be followed to minimize the risk of injury.

Pool Safety

  • Never leave children alone in or near the pool, even for a moment.
  • Make sure adults are trained in life-saving techniques and CPR so they can rescue a child if necessary.
  • Surround your pool on all four sides with a sturdy five-foot fence (comply with your local regulations).
  • Make sure the gates self-close and self-latch at a height children can't reach.
  • Keep rescue equipment (a shepherd's hook – a long pole with a hook on the end – and life preserver) and a portable telephone near the pool.
  • Avoid inflatable swimming aids such as "floaties." They are not a substitute for approved life vests and can give children a false sense of security.
  • Children are not developmentally ready for swim lessons until after their fourth birthday. Swim programs for children under 4 should not be seen as a way to decrease the risk of drowning.
  • Whenever infants or toddlers are in or around water, an adult should be within arm's length, providing "touch supervision."

Spa Safety

  • Spa SafetyProper Ventilation – If spas are inadequately ventilated, some users may experience
    light throat irritation. Indoor spas should be adequately ventilated naturally or mechanically
    (i.e., an exhaust fan). If symptoms develop, take appropriate action to improve the
    ventilation of the area (open windows, install exhaust fan, etc.) and/or see your local dealer.
  • Temperature – Keep your spa water temperature no higher than 104°F. Temperatures
    higher than this can place undue strain on the cardiovascular system. A quality, shatter-
    proof thermometer should always be used to accurately measure spa water temperature.
  • Medical Conditions – Persons with diabetes, high blood pressure, heart disease or other
    cardiovascular conditions should consult their physician before using a spa.
  • Shower First – To reduce the likelihood of contaminating spa water and to minimize health
    risks, always shower with soap and water prior to use.
  • Infection Spreading – Persons with open sores or any type of infection should not use the
    spa. Hot water is an ideal environment for spreading infection, especially if sanitizer levels
    are not properly maintained.
  • Soak Time – Limit spa use to no more than 15 minutes at a time.
  • Restrict Alcohol Use and Medications – Never drink alcoholic beverages before or during
    spa use. Alcohol can make you drowsy and lead to drowning. Anyone taking medication
    should consult their physician before soaking in a spa.
  • Child Safety – Children should not be permitted to use the spa without adult supervision.
  • Pregnancy – Women who are pregnant should consult their physician before using a spa.
  • Long Hair – Always tie long hair back to keep it away from the filter intake and drain.
  • Slips and Spills – Handrails and non-slip surfaces will help to minimize the risk of
    slipping and falling.
  • Electrical Appliances – Never use any electrical devices while using a spa.
  • Severe Weather – Do not operate or soak in a spa during severe weather conditions
    (i.e., electrical storms, tornadoes, etc.).

Handling Chemicals

Pool/Spa chemicals are necessary to control bacteria and to maximize the life of your spa and its equipment. In concentrated form these chemicals, like other household chemicals, can be hazardous. Always handle and use them with care. Certain precautions must be taken. Fire, explosion, or release of gas can result from misuse. Read and follow the dosages, directions and precautionary statements on each product label and speak with your local Pool & Spa Professional. Keep all pool products away from children and pets.

  • Never mix chemicals together. The result could be fire, explosion, or release of dangerous gas.
  • Most pool/spa chemicals are harmful if swallowed — many can injure skin and eyes.
  • Keep out of reach of children and pets.
  • Always store chemicals in a cool, dry, well-ventilated place. Chemicals must be kept in their original containers. They must never be stored next to a heat source or open flame. Do not store in car trunk, or next to other chemicals — especially fertilizers and insecticides.
  • Always add the chemical to the water, never the water to the chemical. Keep containers closed to seal out water or contamination.
  • Always use clean, dry equipment when handling, transferring or measuring chemicals.
  • Always follow label instructions for any chemical spills.
  • Know the first aid instructions for all the chemicals you use. Keep emergency medical and poison control numbers handy. In case of emergency, call the poison control center nearest you or call 1-800-654-6911.
  • Don’t smoke and handle chemicals. Some of the fumes are explosive.
  • Keep concentrated chemicals away from lawn and plantings.
  • Always make sure containers are tightly resealed immediately after use.
  • Always wear the proper protective equipment (rubber gloves, safety goggles, etc.) when handling chemicals.
  • Open all pool chemical containers carefully
  • Use the exact quantities specified on the product label.
  • Immediately wash your hands after handling any pool/spa chemicals

Information from Arch Pool Chemicals Pool/Spa Care